What this Privacy Policy covers
This document applies to all personal data processed by 2021 pub when you visit our website, register an account, make transactions, or communicate with our support team.
Data is stored securely
All 2021 pub member data is stored on encrypted servers with strict access controls. We limit who inside the organisation can view your personal information.
Payment data handled carefully
2021 pub never stores full card numbers or e-wallet PINs. Financial transactions are processed through verified payment providers who maintain their own compliance standards.
Marketing you can control
Promotional emails and messages from 2021 pub can be opted out of at any time. We respect your preference and will not continue sending content you have asked us to stop.
Privacy that works for Filipino members
Knowing how your data is handled should never feel complicated. 2021 pub keeps things straightforward so you can focus on your experience.
Local context, local compliance
2021 pub processes Philippine peso transactions and applies data practices aligned with the requirements applicable to Filipino members. Your information is handled with a clear awareness of the local regulatory environment.
Account verification protects you
The KYC process at 2021 pub is not just about compliance. Verifying your identity protects your account from fraudulent access and ensures withdrawals are always sent to the right person — you.
Transparent about third parties
2021 pub will always tell you when data is shared and why. We do not sell member information to advertisers, data brokers, or any party that would use it outside the scope described in this policy.
Please read this Privacy Policy carefully. By using the 2021 pub platform — including browsing, registering, depositing, or playing — you acknowledge that you have read and understood the practices described here. This policy forms part of our overall Terms and Conditions.
1. Introduction
2021 pub takes the privacy of its members seriously. This Privacy Policy sets out in plain terms what personal information we collect when you use our website and services, why we collect it, how it is used, and the choices available to you as a member.
This policy applies to all personal data processed in connection with the 2021 pub platform, including data collected during registration, gameplay, financial transactions, customer support interactions, and communications such as promotional emails or notifications.
If you have questions about any part of this policy before registering, please contact us at support@2021pub.net. We would rather you understand how your data is handled upfront than discover something unexpected later.
2. Data We Collect
2021 pub collects personal data through several routes. The type of data collected depends on how you interact with the platform:
2.1 Registration data
- Full name, date of birth, and gender
- Email address and mobile number
- Residential address within the Philippines
- Username and encrypted password
2.2 Identity verification (KYC)
- Copies of government-issued identification (e.g., UMID, PhilSys ID, passport, or driver's licence)
- Proof of address documents where required
- Selfie or video verification where applicable
2.3 Financial data
- Payment method type (GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, Mastercard, etc.)
- Transaction amounts and reference numbers
- Deposit and withdrawal history
2021 pub does not store full card numbers, CVV codes, or e-wallet PINs. These are handled exclusively by our certified payment processors.
2.4 Usage and technical data
- IP address and approximate geolocation
- Device type, operating system, and browser version
- Pages visited, session duration, and navigation patterns
- Gameplay history including games played, bets placed, and outcomes
2.5 Communications data
- Contents of support tickets, chat messages, and emails sent to 2021 pub
- Responses to surveys or feedback requests
3. How We Use Your Data
2021 pub uses the personal data we collect for the following purposes:
- Account creation and management: Processing your registration, maintaining your profile, and providing access to the platform.
- Identity verification: Meeting our legal obligations to confirm that members are adults who are eligible to access online gaming services.
- Transaction processing: Handling deposits and withdrawals in Philippine peso through your chosen payment method.
- Security and fraud prevention: Detecting unusual activity, preventing account takeover, and protecting both members and the integrity of the platform.
- Responsible gaming compliance: Monitoring gaming patterns to identify signs of problematic behaviour and applying self-exclusion or limit tools where requested.
- Customer support: Responding to queries, resolving disputes, and improving our service based on feedback.
- Platform improvement: Analysing aggregated usage data to improve navigation, game selection, and overall member experience.
- Marketing communications: Sending promotional offers and updates to members who have consented to receive them — always with an option to unsubscribe.
2021 pub does not use your personal data for automated decision-making that produces significant legal effects without human review. If a decision affecting your account is made based on data analysis, a member of our team will be involved in the review.
4. Legal Basis for Processing
2021 pub processes personal data on the following legal bases:
- Contractual necessity: Processing required to fulfil our obligations to you as a registered member — including account maintenance and transaction handling.
- Legal obligation: Identity verification, anti-money laundering checks, and responsible gaming measures required under applicable regulations.
- Legitimate interests: Security monitoring, fraud prevention, and platform analytics carried out in ways that do not override your rights.
- Consent: Marketing communications and optional data uses for which you have given explicit, informed, and withdrawable consent.
6. Cookies and Tracking
2021 pub uses cookies and similar technologies to improve your experience on the platform. Here is a brief breakdown of the types in use:
- Essential cookies: Required for the platform to function. These handle session management, login state, and security tokens. They cannot be disabled without breaking core features.
- Functional cookies: Remember your preferences such as language settings or game lobby filters between sessions.
- Analytics cookies: Collect anonymised data about how members navigate the site. This helps 2021 pub improve navigation and identify technical issues.
- Marketing cookies: Used only where you have consented and help ensure promotional messages are relevant to your activity.
You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect how the 2021 pub platform performs.
7. Data Retention
2021 pub retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. General retention guidelines:
- Active accounts: Data is retained for the duration of the account relationship plus any additional period required for legal compliance.
- Closed accounts: Core account and transaction records are retained for a minimum of five years after account closure to meet anti-money laundering and regulatory record-keeping obligations.
- KYC documents: Retained for the period required by the relevant regulatory framework and deleted promptly once that obligation is met.
- Marketing data: Retained until you withdraw consent, after which it is removed from active marketing lists within a reasonable period.
- Support communications: Retained for up to two years to allow follow-up on ongoing matters, then deleted unless there is a legal reason to keep them longer.
8. Security Measures
2021 pub applies a layered approach to data security. While no system can guarantee absolute protection against all threats, the measures we have in place include:
- SSL/TLS encryption for all data in transit between your browser and our servers
- Encryption of sensitive data fields in our databases
- Role-based access controls limiting which staff can view which member data
- Multi-factor authentication for internal system access
- Regular security reviews and vulnerability assessments
- Automatic session timeouts to reduce risk on shared or forgotten-open devices
If you believe your 2021 pub account has been accessed by an unauthorised person, please contact support@2021pub.net immediately. We take all security reports seriously and will investigate promptly.
9. Your Rights as a Member
As a 2021 pub member and data subject, you have the following rights regarding your personal information:
- Right to access: Request a copy of the personal data 2021 pub holds about you.
- Right to rectification: Ask us to correct any inaccurate or incomplete personal information in your account.
- Right to erasure: Request deletion of your personal data where there is no longer a legal basis for retaining it. Note that regulatory obligations may require us to retain certain records even after account closure.
- Right to restrict processing: Ask us to limit how we use your data while a dispute or review is in progress.
- Right to data portability: Request a copy of your data in a structured, machine-readable format where technically feasible.
- Right to withdraw consent: If your data is processed on the basis of consent — for example, marketing communications — you can withdraw that consent at any time without affecting prior processing.
- Right to object: Object to processing based on legitimate interests where you believe your rights outweigh the interest pursued.
To exercise any of these rights, send a written request to support@2021pub.net with the subject line "Data Rights Request" and your registered email address. 2021 pub will acknowledge your request within five business days and respond within a reasonable period thereafter.
10. Minors
2021 pub strictly prohibits participation by anyone under the age of 21. We do not knowingly collect personal data from minors. If we discover that a minor has provided personal information in the course of registering or using the platform, the account will be immediately suspended and all associated data will be deleted.
Parents and guardians are encouraged to monitor device access within their households to prevent minors from reaching online gaming platforms. If you believe a minor has registered with 2021 pub, please contact support@2021pub.net so we can act without delay.
11. Changes to This Policy
2021 pub may update this Privacy Policy from time to time in response to changes in law, platform features, or data practices. When we make changes:
- The "Last updated" date at the top of this page will be revised.
- Material changes will be communicated to active members by email or through an in-platform notification.
- Continued use of 2021 pub after an updated policy is published will constitute acceptance of the changes.
If you do not agree with a revised policy, you may close your account and request data deletion as described in Section 9. We recommend reviewing this page periodically so you stay informed about how 2021 pub manages your information.
12. Contact Us
If you have questions about this Privacy Policy, how 2021 pub handles your personal data, or how to exercise your rights, please reach out through the following channel:
- Email: support@2021pub.net
- Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
- Response target: We aim to acknowledge all privacy-related emails within five business days.
This Privacy Policy is written to be as straightforward as possible for 2021 pub members across the Philippines. Transparency is something we take seriously — if anything here is unclear, reaching out before providing more personal information is always the right move.
Your data is safe. Your experience is waiting.
Now that you know how 2021 pub handles your personal information, go ahead and create your account. Enjoy roulette, slots, card games, and more — all in Philippine peso, all built for Pinoy players like you.